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Wix Unauthorized Withdrawal Problem

Updated: Sep 9, 2023

We answer whether Wix, a website builder with ready-made templates, charges Turkish users unauthorized and unapproved renewal fees for premium accounts or other applications. Continue reading our article.

Wix Unauthorized Withdrawal Problem

Wix is a large platform where you can build websites and play with the design as you wish without needing a web development expert. Although it poses serious challenges in mobile and desktop versions, thanks to its convenience, the Tel Aviv-based company has millions of users worldwide and is growing steadily.


Wix İzinsiz Para Çekimi


Wix, which has a considerable number of users in Turkey, is on the agenda with a series of problems expressed through sikayetvar.com, especially since the beginning of 2019. The common topic in the complaints of users is the unauthorized withdrawal of money from credit cards.

Wix kredi kartlarından habersiz para çekimi, onay dışı para çekimi

Although dozens of complaints similar to the above have been voiced on sikayetvar.com for months, since there is no Turkish support team, users cannot get answers to these questions and their problems cannot be solved. So is this Wix's problem? Let me say no(!).


As you may encounter in almost every digital membership, your package will continue to be updated unless canceled in service purchases subject to renewal. You agree to this validity in the Terms of Service of the site during member registration or service purchase. In other words, no one or no system can withdraw money from your debit or credit cards without authorization unless there is a serious software problem (this applies to secure transactions).


How to Solve Unauthorized Withdrawal? Can It Be Resolved?


The answer is a resounding no, because automatic package renewal is not used to mislead users and make more money. As in the case of GoDaddy, the leader of the domain name market, automatic package renewal is one of the successful solutions that has been used for a long time in order to prevent your business from interrupting your business when you are distracted. The company automatically renews your packages on a month-to-month, 3-monthly, 6-monthly, yearly, etc. basis, ensuring that your business can continue uninterrupted.


Wix Package Renewal Settings


Click here to access the Wix Premium Package Renewal Guide, which we've prepared assuming that you haven't examined the explanations or icons and notifications on both the payment and invoices screen and the Wix Help Centre, including the place indicated by the arrow in the image above, or that you've overlooked something.


If you've read this article on a website built with Wix, don't forget to share your experience in the comments. For more Wix guides, don't forget to subscribe to Bizim Muhit and join the Bizim Muhit Discord server, stay safe!


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