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6 Things to Consider Before Getting Wix Website Support

Updated: Dec 27, 2023

You may be looking for paid support while building a Wix website. You will need to work with Wix experts and partners, as it takes time to reach customer service or they cannot help with everything. So how do you decide who gives the best service or whether it really does? Let our guide always stay by your bedside, and you set off. "What is a Wix expert?" Don't forget to check out our article where we answered the question.


You may be looking for paid support while building a Wix website. You will need to work with Wix experts and partners, as it takes time to reach customer service or they cannot help with everything. So how do you decide who gives the best service or whether it really does? Let our guide always stay by your bedside, and you set off. "What is a Wix expert?" Don't forget to check out our article where we answered the question.

Things to Consider Before Getting Wix Partner Support


1. Partner's website


In its simplest form, the person marketing a service to you should be hundreds of times more proficient in that service than you. It would be beneficial for you to carefully examine the website of the person or agency you will receive service from.


Experts must have tried what they promised you on their projects long before you did. It's easy to find traces of those times on their websites. Follow your tracks.


2. Partner's portfolio projects


We witness most Wix experts stacking old ones on the shelf. Not to mention those who sell Wix's ready-made designs to their customers again, again and again, or list past WordPress, Blogger, and Weebly projects in their portfolio like Wix sites.


Never do business with so-called experts who are out to sell you outdated websites and seek an unfair advantage.



3. Promises of free, very cheap, or very expensive services


Let's take a closer look at the deception/fraud/deception methods preferred by so-called experts.


  • Free service: Earning through content marketing with an affiliate link is one of the common ways of making money in the internet world. The statement "Click here and get unlimited Wix Turkish support from us" is an unrealistic and misleading marketing tactic. No one other than Wix's own official teams (in English) can support you for free.

  • Very Cheap Service: An agency or person who asks you to set up a site from scratch for an amount equal to the annual package fee paid to Wix is a possible fraud. Creating or developing impressive sites with Wix is neither that easy nor that cheap.

  • Very Expensive Service: When you weigh Wix with its curve line and compare it with other platforms, there is a price. If you're not working directly with a Wix expert "web developer", cut off contact with agencies and individuals who serve you above this price point.


4. The way you contact with a partner


Unlike Bizim Muhit, which creates progressive forms and video and audio appointments, experts looking for a place to handle your requests sloppily can mislead you with a Whatsapp message or a phone call.


Bizim Muhit also uses various channels such as WhatsApp for customer communication, but maintains transparent communication on many issues, from being a Wix Partner to pricing.


The fact that live sessions are organized in order to explain your project in as much detail as possible is a plus for the service provided by the expert.



5. Terms of Conditions


Many web designers do not like to have their websites transferred to you, including the ones they have specially designed for you, and they do not hesitate to use the design specially presented to you over and over again for other individuals and institutions.


Before you start an expert to design your website from scratch, you should sign a contract declaring that all design details of the site belong to you or your institution and that these design details cannot be reused by the designer (at least for a certain period of time) in the sectors you are in competition with, or by examining the designer's Terms of Service, if any. You may agree to be bound by these terms.


6. Expenses and cost


At the very beginning of the project, it is important to discuss all the details and make the right pricing. Just as it is inconvenient to put additional work on the designer in the middle of the project, so is an uncertain cost estimate presented to the client at the beginning of the project.


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